الدكتوراة المهنية المصغرة فى التجارة الإليكترونية والتسويق الإليكترونى
Professional Doctorate in E-Commerce and E-Marketing
Part 5: Online PR and e-CRM :
• What is Public relation PR ?
• What is Customer Relationship Management CRM ?
• CRM vs e-CRM
• PR vs Online PR (e-PR)
• How to increase your sales using Online PR?
• Free and Paid eCRM techniques.
• Enhance customer retention with social media.
• Blog and interact with your customers.
• Interact with your customers using e-mail marketing .
• Interact with your customers using WhatsApp lists and groups.
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